Job Summary

We are seeking a motivated and detail-oriented Field Engineer to join our dynamic team. The Solar O&M Engineer uses their extensive field experience to support our service and O&M technicians via remote and on-site support and training. The ideal candidate possesses demonstrated technical expertise in commercial and residential PV and BESS technologies and a strong competency in problem-solving and troubleshooting electrical systems. The Solar O&M Engineer reviews scopes, completion notes, and photos to ensure the work is performed to the highest standard.

Responsibilities

Office Responsibilities (Field Support)

• Provide remote troubleshooting assistance to technicians over the phone, text, facetime, and other digital means guiding them through complex issues.
• Proactively provide guidance on safe work practices in alignment with SES’s safety handbook and all local and national safety regulations.
• Utilize in-depth knowledge of solar and battery systems to diagnose problems effectively.
• Review, update, and clarify scopes for complex services.
• Create Bills of Materials (BOMs) based on remote assessments and technician reports from service visits.
• Collaboratively develop best practices for service delivery and issue resolution.
• Remotely troubleshoot monitoring using industry-standard monitoring and asset management tools.
• Set and communicate proper and realistic expectations internally and externally.
• Screen work orders to ensure their system falls within service parameters.
• Maintain current knowledge and expertise for all relevant AHJ and building code regulations as they pertain to solar systems.

Field Responsibilities

• Provide on-site field assistance and training when necessary.
• Regularly visit job sites to ensure crews perform work to industry and SES standards.
• Visit complex sites to develop scope statements and work plans.
• Occasionally oversee and observe field work, assisting field team in the fulfillment of job scopes.

Required Skills, Experience, Education, and Abilities

• OSHA 30 or better required within 90 days of start date.
• High school diploma or GED required; advanced degree preferred.
• 5 years minimum solar PV experience required.
• Electrical License Preferred; electrical qualified person training required.
• Demonstrated field experience in installation or maintenance of PV and BESS technologies.
• Prior leadership experience.
• Ability to explain complex concepts to inexperienced customers.
• Excellent problem-solving abilities and attention to detail.
• Strong verbal communication skills for effective technician support.
• Bachelor’s degree, 4 years solar experience, or 8 years general construction experience.
• NABCEP PVA minimum required.
• NABCEP PVIP, PVMCS, PVDS, or PVI increases compensation.
• Strong familiarity with recent NEC and I-codes pertinent to solar.

Physical Demands

• Occasional travel, primarily local.
• Ability to climb on rooftops or in tight spaces as required.
• Must regularly lift and/or move up to 25 pounds.

Job Details

• Job Type: Full-time
• Pay: $70,000 - $85,000 per year
• Location: Millersville, MD 21108
• Benefits: 401(k), Health insurance, Paid time off, Professional development assistance.
• Schedule: Monday to Friday